Bringing together best-of-breed payment services, RBS WorldPay processes
millions of payments everyday for businesses all over the world - safe,
secure and very fast.
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On the internet, face-to-face, by phone and mail-order, we enable
businesses large and small to accept a wide range of payment types
including credit and debit cards, bank transfers, subscriptions and
more. Using our services you can accept a very wide range of payments in
a broad range of currencies.
The new name for the payments services offered by The Royal Bank of
Scotland Group, RBS WorldPay brings together the collective capabilities
of WorldPay, Streamline, Bibit, PaymentTrust, RiskGuardian and, in the
USA, RBS Lynk, delivering a unique global proposition.
www.rbsworldpay.com
DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.
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DHL offers expertise in express, air and ocean freight, overland transport, contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets.
DHL's international network links more than 220 countries and territories worldwide. Some 300,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations.
DHL is a Deutsche Post World Net brand. The group generated revenues of more than 63 bn Euros in 2007.
www.dhl.de
MasterCard Europe is the entity responsible for managing MasterCard
Worldwide’s business in Europe - for Europe. With headquarters
in Waterloo, Belgium, MasterCard Europe works with 51 European countries
organized administratively into three customer areas, incorporating
the Single Euro Payments Area (SEPA), mature markets and the developing
markets of Europe, stretching as far afield as the eastern border
of Russia.
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Through its network of local offices, MasterCard Europe
can understand and meet the diverse needs of customers in the very
different types of markets throughout Europe, enabling people to
do business in their own way in their own language.
Through MasterCard Worldwide, MasterCard Europe offers its European
customers and consumers access to leading payment services throughout
the world. MasterCard Worldwide advances global commerce by providing
a critical economic link among financial institutions, businesses,
cardholders and merchants worldwide. As a franchisor, processor
and advisor, MasterCard develops and markets payment solutions,
processes over 18 billion transactions each year, and provides industry-leading
analysis and consulting services to financial institution customers
and merchants. Through its family of brands, including MasterCard®,
Maestro® and Cirrus®, MasterCard serves consumers and businesses
in more than 210 countries and territories. For more information,
go to www.mastercard.com.
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Demandware provides the only enterprise-class, on-demand ecommerce platform, optimized for the needs of high-growth brands. With Demandware, retailers have full control over site merchandising and all other aspects of the consumer experience, without the technical burden and risk of managing the hardware, database, network and on-going maintenance required to run a best-in-class ecommerce site.
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www.demandware.com
Docdata supplies international e-commerce solutions to market leading
companies. We work with four specialised but extremely closely collaborating
divisions: commerce, payments, fulfilment and media.
Our collective motivation is in everything that we do: passion,
inspiration, entrepreneurship and ingenuity.
That is our formula for e-success.
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docdata commerce
Growing your business with e-commerce solutions
Docdata offers a complete package of services for the creation
and development of your online sales. Docdata commerce is a leader
in innovative e-business technology, creative e-concepts and the
pan-European premium e-commerce partner for many market leading
companies.
You can choose from one or more of our services or alternatively
celect the complete package, enabling you to concentrate on your
business and have just a single point of contact for all your e-commerce
operations.
docdata payments
Payments without boundaries
Docdata payments offers businesses a wide range of payment solutions.
These make it possible to accept payments from clients who can use
the
payment solution of their preference, both nationally and internationally.
This is how we offer total solutions to businesses that then no
longer have to
worry about their electronic payments and in which we set the tone
with
the next turn-key solutions:
docdata fulfilment
Fulfilling tens of thousands of wishes every day
Docdata fulfilment is involved with fully integrated logistics
and personalised
distribution in the e-commerce sector. Our services include stock
management,
order picking, collations, personalising, packaging, shipping, carrier
management and returns logistics. Docdata fulfilment offers you
the following
turn-key solutions in this field:
DOCDATA N.V. has been listed at the NYSE Euronext since 1997 and
exists of two different organisations, docdata and Industrial Automation
Integrators. Please visit us at www.docdata.com
hybris is a global software vendor for multi channel commerce, PIM and Print. hybris software enables businesses to communicate and sell across all channels in a consistent and effective way.
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hybris is a leading vendor of multi-channel communication & commerce software. Its clear vision about the need for consistency, co-ordination and personalization of information across all channels and throughout all phases of the customer lifecycle has resulted in the development of an integrated solution which supports the industrialization and automation of communication, sales and support processes both online and offline. It is spearheading innovation in this field, enabling companies to master the complexities of implementing and managing single site, multi-site and multichannel communication and commerce processes step-by-step without any compromises.
Established in 1997, hybris has a proven track record of profitability and growth, with ambitious expansion plans for the future. Headquartered in Munich Germany, it has offices in the UK, Netherlands, Austria, USA, Switzerland and Sweden. Its international presence is extended via a dedicated network of business and technology partners across Europe and the USA. It has over 150 customers worldwide running more than 1.500 websites “powered by hybris”.
Customers include global brands from retail and manufacturing industries such as Bobcat, V&D, Adidas, Reebok, Zavvi, TUI, Lufthansa, Puma, Nokia, Grundfos, Demag, Sika, Hagemeyer, Phonak and Bechtle.
What makes hybris Unique:
Our involvement in hundreds of projects over the last 10 years gives us the advantage to get an immediate feedback where the market is moving and what the most important pain points of our customers are. We realized more than 4 years ago that the biggest issue for our prospective clients will be to manage all communication & sales channels in a consistent way. Consumers will increasingly be using different channels even within one sales transaction, which implies that the communication with a customer needs to be consistent across all channels. However 4 years ago the situation was that most retailers were organized by channel (store, print, online) and those teams did not cooperate well in terms of sharing customer insight or product data. The result was a collection of channel-specific applications and databases which worked okay as long as the channels were not required to be integrated.
Hybris value proposition:
Based on the clear signals from the market, hybris decided to expand its e-commerce-only offering to a channel-agnostic management of product and customer data supporting all online and offline channels.
hybris is the only vendor that can offer a fully-integrated Multichannel solution with best-of-breed components for PIM, E-Commerce & Print on a homogenous technology stack.
This results in significant advantages for our clients like cost and time savings and a significant risk reduction for the whole project.
Forrester predicted this as well:
Analysts:
The analyst community, especially Gartner, AMR Research and Forrester seem to appreciate our vision more and more. However they have not yet defined a distinct market which would encompass what we are providing. The product category “integrated but best-of-breed cross-channel communication and sales application platform” still needs to be created. Instead the analysts have defined partial markets, mostly channel specific. This means in the Analysts view we have to compete with the specialist vendors which provide a partial solution like e-commerce or PIM. The outcome of the briefings with Gartner was very successful: Gartner included us in both the Magic Quadrant for PIM (now called MDM for Product Data) and e-commerce. Several hundred companies applied to be included. Gartner selected globally 10 for PIM and 20 for e-commerce. We are the only vendor being present in both MQ’s with an integrated platform. Also interesting is the relative movement of our “dot” in the MQ.
Additional quotes of Gartner about Hybris:
Customer Overview
hybris have more than 150 customers on the current e-business platform powering more than 1’000 websites..
For more iformation: www.hybris.com
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Bazaarvoice, the leading provider of outsourced Ratings & Reviews
technology, helps brands enhance online shopping experiences with
social commerce applications that drive sales.
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Bazaarvoice’s services empower consumers to share honest opinions
and influence each other to make more informed and rewarding purchase
decisions. Bazaarvoice serves over 200 top-tier brands worldwide.
www.bazaarvoice.co.uk
As a leading international acquirer, EMS card provides best-in-class
card processing services for e-commerce, remote and point of sale
businesses. Formed as a joint venture between First Data, a global
leader in payment services, and International Card Services, the
leading Dutch card issuer owned by Fortis, EMS card offers both
a solid experience and a reliable infrastructure based on the best
technology.
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EMS card provides a one-stop domestic and cross-border processing
solution for the most popular credit and debit cards: Visa, MasterCard,
international Maestro, and Visa Electron. More information about
EMS card can be found at: www.emscard.com.
Extend your U.S. ecommerce operations internationally
Only one in five Internet users lives in the United States. If your ecommerce site doesn’t offer a localized international shopping experience, it won’t connect with almost 80% of the world’s online consumers.
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Through a single relationship and low-effort integration, the FiftyOne global ecommerce solution from E4X, Inc. helps merchants engage with 500 million online consumers in 34 countries, and more countries and consumers are being added all the time. That’s why merchants such as Anthropologie and Overstock.com use FiftyOne to extend their presence into rapidly expanding global markets.
Add global reach without adding infrastructure
FiftyOne layers on top of a merchant’s existing ecommerce and fulfillment operation, extending its reach globally without the need to invest in new infrastructure. The FiftyOne solution enables dynamic international storefronts with multicurrency localization; manages all international payment and fraud; handles all international customs clearance, parcel fulfillment, and international returns; and elevates international post-sale customer support.
FiftyOne addresses every historical barrier to selling internationally — guaranteeing the best possible landed cost, removing local currency payment and fraud risk, and cost-effectively extending a merchant’s logistics reach.
FiftyOne’s fully-integrated international ecommerce solution addresses the key barriers to a successful international retailing strategy by delivering:
- Multicurrency localization
- International payment & fraud protection
- Global logistics & delivery
- Service & returns console
FiftyOne: sell to One world the way you sell to Fifty U.S. states
GlobalCollect is the world's premier Payment Service Provider of
local e-payment solutions for international Card Non-Present (CNP)
businesses such as internet, mail and telephone orders and specializes
in a wide range of industries such as travel, ticketing, telecommunications,
retail, publishing, portals, online games and digital content.
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While most providers limit their payment services to
a technical link with payment acquirers, GlobalCollect is a full-service
partner providing a comprehensive service portfolio from contractual
and technical connections to local payment processors worldwide,
bank account network management, matching, reporting and finally
fund remittance. Through one single web-enabled technical and administrative
interface, our online payment platform offers the largest range
of local e-payment methods and currencies in over 200 countries,
including all major credit and debit cards, direct debits, bank
transfers, real-time bank transfers, e-Wallets, cash at outlets,
prepaid methods, checks and invoices. www.globalcollect.com
Intershop Communications AG is a leading provider of comprehensive global e-commerce and online marketing solutions. Founded in 1992, Intershop has a long tradition of driving innovation in e-commerce by automating and simplifying business processes for mid to large-sized organizations.
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Intershop’s standard e-commerce software, Enfinity Suite 6, offers a highly scalable and robust solution for conducting online business, complemented by all necessary technical and business consulting services. Intershop also acts as a business process outsourcing (BPO) provider, managing all aspects of online retailing, including fulfillment, online marketing and hosting. Around the globe more than 320 enterprise customers, including HP, Sun Microsystems, BMW, and Deutsche Telekom run Intershop solutions. Intershop has offices in the United States and Europe.
More information about Intershop can be found on the Web at www.intershop.com.
Javelin Group is Europe's leading specialist retail consultancy focusing
on multi-channel retailing and ecommerce. With over 10 years of experience
in this field, Javelin Group has delivered ecommerce and multi-channel
strategies and has managed operational/technical implementation for
clients like Tesco, Sony, John Lewis, Marks & Spencer, Asda/Wal-Mart,
B&Q, DSGi, Woolworths and many others. www.javelingroup.com
Ogone is one of the leading European Payment Service Providers with more than 15.000 clients across 25 countries. The company delivers manual to fully integrated solutions for managing electronic payments in several domains including e-commerce, ticketing, call centers, airlines and travel in both business to consumer or business to business (purchasing cards) environments.
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The service offering of Ogone is probably one of the most comprehensive available today and has advanced transactional functionalities and back-office systems.
Ogone is connected through certified links to more than 100 European banks/acquirers that enable handling of international payment methods like Visa, MasterCard, American Express, Diners Club and JCB as well as local ones like iDEAL and Machtigingen in The Netherlands, Bancontact/Mister Cash in Belgium, Carte Bleue in France, Solo and Maestro UK in United Kingdom and ELV and giropay in Germany.
Always on the edge of technology, Ogone was one of the first Payment Service Providers to offer Verified By Visa and MasterCard SecureCode; with these protocols, Visa and Mastercard provide guaranteed payments.
Leading organizations have decided to trust Ogone to handle their payments such as IKEA, Nespresso, DHL International, Thalys International, ThomasCook, Martinair, Prénatal, Center Parcs, Conrad, Lavazza and Hilton.
Ogone has offices in Austria, The Netherlands, Belgium, France, Switzerland and Germany.
Contact:
Tel: +31 (0)297 255 411
E-mail: sales@ogone.com
Website: www.ogone.com
Quova, Inc., is the leading provider of Internet geolocation data giving online businesses the ability to instantly determine where their Web visitors are geographically located.
Quova’s data touches billions of Web visitors each day and is used by online businesses to geo-target their advertising and web content, detect card-not-present fraud and identify theft, manage digital download distribution, enhance web analytics, and ensure regulatory compliance.
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E-retailers already use a number of tools to predict online fraud. But one tool frequently overlooked is reviewing a customer’s location when they place an order online. Based on our clients’ experiences, adding this step to your transaction process can prevent an additional 70% of online fraud. Quova can help you review IP addresses associated with known fraudulent transactions. We’ll help you find patterns indicating potential fraud. One customer found significant fraud consistently coming from a domain associated with a public Internet access point. Another reduced online fraud by over $100,000 a month just by finding mismatches between customers’ IP locations and their home addresses. We can show you the specific IP address elements you need to review for every transaction and we’ll work with you to design rules to activate the data. You’ll be able to detect and prevent more online fraud than ever before. All without adversely affecting your legitimate customers.
Find out more about how Quova can help your online business. Stop by our booth in the break area of the Summit.
www.quova.com
zanox is the market leader for performance-based multichannel commerce.
They offer a global solution for efficient marketing products and
services on the Internet. In addition to affiliate marketing and
search engine marketing, zanox’s online marketing services include
e-mail marketing, online shopping, and customer loyalty programs.
zanox was founded in 2000 by the directors, Thomas Hessler, Heiko
Rauch, and Jens Hewald.
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Today zanox has more than 300 employees. It operates in an extraordinarily
dynamic, future-oriented market and enjoys above-average growth.
zanox joined the Axel Springer and PubliGroupe in 2007. Axel Springer
is Germany´s biggest newspaper publishing house and third-largest
magazine publisher. PubliGroupe is an internationally active marketer
and service provider for cross-media commercial communication.
www.zanox.be |
Internet Retailing provides insight, analysis and competitive intelligence into retailing in the UK from the focus point of the online business. Ecommerce is no longer an “add on”, an experiment or reserved for “dot com” companies but is becoming an integral part of retail operations in the 21st century.
Internet Retailing is written by experts in retail, technology, customer insight and logistics and is a source of ideas, competitive intelligence and business briefing on the sector. Each issue of the magazine is themed around a certain key aspect of the online or multi-channel business and looked at in depth from the point of view of different areas of retail operation.
Retail Technology is the leading monthly magazine serving retail IT. Established for over 20 years, it provides independent retail IT intelligence for retailers, retail IT manufacturers and resellers.
Retail Technology also provides a portfolio of online services, including an established, content rich website and an opted-in weekly email newscast service.
Do you have a web shop? Are you planning to open one? Or is it your task to open one? Then Twinkle is a must for you.
Twinkle is the only magazine for web shops. Each month Twinkle offers a huge chunk of inspiration for all web shops, large, small or start ups . Packed with experiences, developments, trends and especially practical articles for web shops. Our reader have given our magazine a 7.8 rating of which we are very proud.
Retail Technology also provides a portfolio of online services, including an established, content rich website and an opted-in weekly e-mail newscast service.
www.retailtechnology.co.uk
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