Scott Silverman has served as executive director of Shop.org since 2001. He is responsible for the overall management and leadership of Shop.org and its mission to help its members significantly improve their multichannel retail capabilities by addressing the evolving opportunities and issues related to the Internet and the integration with other channels. He is a frequent speaker and has been quoted in major news outlets including USA Today, The Wall Street Journal, The New York Times, NPR, Investors Business Daily and The Washington Post..

Wijnand Jongen

Home shopping, e-commerce, e-business, Internet retailing, multichannel retailing, cross-border shopping. These are all subjects with which Wijnand Jongen has been intensively involved during recent years; as consultant, advisor, speaker and entrepreneur. Since 2000 Wijnand Jongen has been the executive director of the Dutch Home Shopping Association known as Thuiswinkel.org, the principal organization promoting the interests of over 800 companies selling products and/or services to consumers via internet, catalogues, post, etc..

Paul Petermeijer is CEO and Owner of multichannel Publisher BBP, over the last 10 years he has launched a number of new magazines, events and awards all in the Field of customer service e-commerce and catalogue marketing. Both the events and the magazines are leaders in their respective fields. The events attract over 15.000 vistors every year and the publications inform well over 100.000 professionals every month. Paul’s main focus is to provide businesses with information in every possible form. As an hands-on manager Paul is involved in the whole process of each project his company is involved in from concept to marketing and content.

Ditrich Junghans, President of EMOTA

Dieter Junghans was born in 1959 in Bardenberg/Germany. After a banker education he studied economics from 1979 to 1983 at Rheinisch-Westfälische Technische Hochschule, Aachen.
He worked for Direct Marketing companies in Zurich, Ettlingen and San Francisco and, in 1985, joined the family business Junghans-Wolle, focusing on the foundation and development of Pro-Idee, a leading seller of hard-to-find, high quality consumer goods distributed by catalogue and through internet within 6 European countries.

Scott Silverman, Executive Director of Shop.org

Scott Silverman has served as executive director of Shop.org since 2001. He is responsible for the overall management and leadership of Shop.org and its mission to help its members significantly improve their multichannel retail capabilities by addressing the evolving opportunities and issues related to the Internet and the integration with other channels.

Dr. Thomas Steinmark, Chief Executive Officer of the German E- Commerce and Distance Selling Trade Association (bvh)

Dr. Thomas Steinmark studied law and economics in Frankfurt am Main and Heidelberg. He graduated from university with the German business administration degree and proceeded to a doctor of laws. In the years from 1975 to 1980 Dr. Steinmark was the research associate of the Law School of the University of Frankfurt. Thereon he moved to Cologne, where he worked as a research assistant for the Monopolies Commission which acted against restraints of competition in the postal sector. From the beginning of October 1981 on he started to work for a range of trade associations.

Patti Freeman Evans, research director, Senior Analyst, Retail, JupiterResearch and Vice Chairman, Shop.org

Patti Freeman Evans is a senior analyst and research director with Jupiter Research, focusing on multi-channel retail strategy, with nineteen years of diversified experience, expertise in creating customer-centric ecommerce sites, integrating channels effectively, developing innovative marketing initiatives and ensuring high-standard customer service and order fulfilment operations.

Marc Lollivier, director of FEVAD (member EMOTA strategic committee)

Marc Lolivier has been appointed Délégué Général of the French E-commerce & Distant Selling Federation (FEVAD) in June 2002. Fevad has 382 members including 700 websites. It covers BtoC, BtoB and CtoC activities. All the e-retailers including eBay, Amazon, Pixmania, Redcats are members of Fevad. Prior to joining the FEVAD, he spent 11 years at Reader’s Digest Association, the world’s leading publishing and direct marketing company.

Susanne Czech, secretary general of EMOTA

Susanne Czech is a Doctor of Laws from the University of Graz, Austria.
In 1994, she entered the Austrian Insurance Association, responsible for International Affairs, a position which she held for over 8 years.
She then moved, in 2002, to the European Insurance Federation in Brussels, representing the common interests of the whole European insurance sector as Head of European Single Market Affairs and, later, also International Affairs.

Susanne Czech joined EMOTA in October 2006.

Wijnand Jongen, director, Thuiswinkel.org (member EMOTA strategic committee)

Wijnand A.M. Jongen MBA (48 years of age) has been the managing director of Thuiswinkel.org, the branch organisation for businesses involved in the distance sale of products and/or services to consumers via the internet, catalogues, post, etc., since 20th December 2000. There are currently about 800 leading businesses affiliated with the branch association. In 2007 the Dutch home-shopping branch had a turnover of about €4.5 billion, of which €3.9 billion was generated online.